FAQs

Are you licensed and insured?

Yes we are fully licensed and insured. We can operate in any public and private venues such as schools, parks, day cares, churches and so on.

Are the inflatable units cleaned?

All the inflatable units are cleaned and sanitized after every use.

How much time in advance do I need to reserve a unit?

We normally get booked very quickly. We recommend booking at least a month in advance to ensure the inflatable unit you want is reserved.

Do you deliver and set up?

Will deliver, set up and test each rental product and ensure it is in correct working order.  We will return (in most cases the same day) and pick up the rental equipment when the party is over. Set up usually takes about 30 minutes and pickup will take approximately the same amount of time. This service is included in your total rental cost.

Do need to do any prep for the inflatable?

Prep, if any, is minimal. The area where the setup is should not have any objects in the way. There should also be a clear path to the setup area and an entrance of 4 feet if needed.

What type of surface can the inflatable be placed on?

The safest surface is a level grassy area. However, it can set up on level areas such as concrete, asphalt, sand or mulch. Please specify when ordering which surface we will be setting up on and we will make sure we utilize the proper anchors for your event.

What should I expect upon delivery?

You will receive an agreement and waiver. You would have about 30 minutes or the time it takes to setup to read and sign the documents. We will also have a copy for you. Then we will show you how to use the equipment and answer any questions. Lastly, the payment would be collected and the pickup time will be confirmed.

What time is the set up and pick up?

Rental units are delivered and set up in the morning or at least within the hour before the party starts. Pick up will be scheduled ahead of time no later than sunset of the same day or otherwise specified time. Drop off time and pickup time are arranged when the reservation is setup.

What kind of power is required?

All of our rentals require an extension cord that uses a standard 110 volt three prong household outlet. We supply a heavy duty 14 gauge extension cord that needs its own outlet. The placement of the inflatable or rental item needs to be within 100ft of the outlet as the maximum extension cord is 100ft. If you would like to set up at a park or a place that does not have an electrical outlet within 100ft, let us know and we can arrange a generator for an additional charge.

How do you secure the inflatable unit to the ground?

On a grassy or sand flat surface we can use stakes and on all other approved surfaces we use sandbags.

How much room do I need?

All Inflatable units require a 3 feet clearance around the perimeter.  The vertical clearance requires at least 5 feet clearance. Each unit has different dimensions and heights. When you call to reserve your inflatable unit, we will let you know the exact dimensions for the particular shape you choose.

Is there a deposit required?

Yes. To reserve your inflatable a $50.00 nonrefundable deposit is required.